Word of Mouth Marketing

What is marketing?

Marketing is the act of bringing something, usually a product or serve “to market”. Which means making it known to a greater audience.

What is Word of Mouth Marketing?

Marketing that spreads in a viral fashion as people naturally share and market a product through conversation and stories with their friends. We trust our friends more than some ad on TV or our feed.

What can it do for my business?

How do I know when I am succeeding in marketing?

All about making the necessary connections. Also about building trust with your customers. Without trust, you will have no word-of-mouth marketing.


Without a true solution to customers’ problems that they are excited to share you will have no word-of-mouth marketing.

Getting creative and focusing on production. Making sure you hit your daily activity quota to propagate the message futher.

Being consistent

What is needed to remain top of mind is consistency and maybe you can use technology to send out automated communication to your people.

Consistently delivering value and engagement to nurture trust in the relationships of your prospects and clients. It pays off like an exponential curve but you will not know if you miss days because the effects do compound.

Persistence over time will bring favorable results to your marketing campaigns.

Thinking outside of the box

A lot of word of mouth has to do with you being unique but I think the most important facet is leaving your customer excited that there problem is solved. In fact, your customer would be so excited that they wanted to share the good news with other people.

Not because you forced them to but because they want to. This is similar to viral marketing. People share what makes them look good.

Not splitting your energy/focus to thin

Why would you want to improve your word of mouth marketing?

Why would you want to track your word of mouth marketing efforts?

Books you can read.

There are several social media platforms you can choose to pitch a tent on but should you camp on all of them? Or try to build a solid base on one or two of them until you get some serious traction?

Word of Mouth Marketing

Contagious by Jonah Berger

How to make customers feel so excited so that they share your product in a story that excites other people. Your brand becomes a part of your customer’s identity, an extension of themselves and how they see life.

break down the process.

what is common in all human beings


If you would like to learn more tips about small business marketing, you can read my blog post here. This is also an excellent video on the power of word of mouth marketing and how to use it.

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